Shipping policy

All orders are fulfilled within 1-2 business days. We use USPS 1st Class Shipping for all US packages, which is roughly 5-7 business days for shipping once it has been fulfilled at our warehouse!

 

I haven't received my package yet.

We are so sorry about that. We understand how important it is to receive your products quickly and would love to make it right!

Please reach out to us at orders@shopweightboss.com with your order number so we can better assist you!

 

There was something wrong with my package. 

We are so sorry about that. Unfortunately, shippers are not always the most careful with packages. We are happy to help!

Please reach out to us at orders@shopweightboss.com and provide us with your order number so we can better assist you!

 

My Package is stuck in transit.

We use the following shipping methods: USPS ship our products within the U.S. There can be unexpected delays during the shipping process. If your package is caught in transit, please reach out to us at orders@shopweightboss.com and provide us with your order number so we can better assist you!

 

Why did I get charged for shipping?

If there was a mistake with your shipping fee, please reach out to us at orders@shopweightboss.com and provide us with your order number so we can better assist you!

International Shipping

We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. 

If for whatever reason your order is seized by customs, we will not issue you a refund (minus shipping) unless all products are returned to us in the original condition per the return policy above